FAQ

To purchase a prescription (Rx) medication, you need to:

• Find the medication you need in the catalog and add it to your cart.
• When placing your order, upload a clear photo or scan of a valid prescription written by your treating physician.
• Our on-duty pharmacist will verify the prescription, after which your order will be confirmed and sent to fulfillment.

The prescription must be written by a licensed healthcare professional and include:

• The full names of the patient and the physician.
• The name of the medication (preferably in Latin or as the international nonproprietary name).
• The dosage and administration schedule.
• The doctor’s signature, the medical facility’s seal, and a stamp (if necessary).
• The prescription must not have expired at the time of ordering.

Yes, absolutely. ChemicalCompound works exclusively with authorized manufacturers and trusted distributors of pharmaceutical products. Each batch of medications is accompanied by quality certificates and is inspected before shipment.

We strictly adhere to the requirements of Good Pharmacy Practice (GSP). Our warehouses maintain strict temperature controls. For medications that require special conditions (such as heat-sensitive drugs), we use certified thermal packaging and coolants to maintain the cold chain throughout the entire delivery process.

Delivery times depend on your region and the shipping method you select. Once your prescription has been verified and your order has been prepared, a representative will contact you to confirm the exact delivery date and time.

Yes. We guarantee complete confidentiality. Your personal information, order history, and uploaded recipes are protected by state-of-the-art encryption protocols and are not shared with third parties.